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Return Policy

 Return Policy

If you have a problem with the product you received and wish to return or replace it, the Agricultural Center of Athens is here to serve you.

You have the right to return any product you purchased, free of charge within 15 working days from the date of receipt. In this case you are only charged the shipping cost of returning the products. In case the product we sent you is proven to be different from the one you ordered, you can return it within 15 days free of charge.

In case you want to return the products to us, you must inform us via e-mail at info@athensflora.gr. The address to which the products to be returned must be:


ATHENS AGRICULTURAL CENTER

ΕΥΡΙΠΙΔΟΥ 25

10551 ATHENS

+30 210 3242853


At the above address, you can change or return products received by mail, always within 15 days of receipt.

In case of return of the products and depending on the way you chose to pay for your order and on the other hand the way their return will take place, your refund will be completed within 5 working days from the date we receive the products.

The product to be returned or replaced must be accompanied by the purchase document of the product and must be in the condition received, complete and without damage and its packaging must be complete and in a condition that can be resold. If the product to be returned does not meet the above conditions, a refund will not be possible.

Upon receipt of the products, the customer is obliged to unpack and inspect the products to confirm the absence of external, aesthetic defects, and in case they exist he has the right to refuse the receipt of the item and return it to the distributor otherwise to announce the existence of aesthetics defects within a period of ten (10) calendar days from the receipt of the item, while in case of expiration of this period it loses all relevant rights.

Our company is obliged in a short time to replace this type with a new one. In case of unconditional receipt of the item, it is considered that it was delivered in excellent external condition without aesthetic defects.